Helpful Charlotte-Area Resources to Use During Hurricane Florence

As Hurricane Florence nears the Carolinas, state emergency officials are urging residents to start reviewing their emergency plans. Below is a list of important numbers and websites where you can find the most up-to-date information:



  • Follow @FEMARegion4 or download the FEMA app for information from the Federal Emergency Management Agency

  • North Carolina

    • The NC Emergency Management team will post statewide and local updates to @NCEmergency

    • The free ReadyNC app also has real-time weather, traffic, and shelter information

    • Sign up at for emergency alerts provided by the city of Charlotte

    • For news on how to plan and prepare for emergencies and stay informed, follow @wsoctv and #cltwx

  • South Carolina

  • Follow #HurricaneFlorence and #TrackingFlorence for more updates



  • Call 911 for life-threatening emergencies

    • For other emergencies (general city information, water emergency, sewer emergency, and environmental concerns) that are not life-threatening, call 311

  • To get in touch with your family, contact the American Red Cross at (800) 733-2767 or visit the ARC Safe and Well site:

  • For public disaster information/assistance: Call 211 or (888) 892-116

  • Local Emergency Numbers

    • Reach the Charlotte Fire Department at (704) 336-4174

    • York County Emergency Response: (803) 324-7322

      • Reach the Rock Hill Fire Department at (803) 329-7220



  • If you are in need of an NC shelter, text SHELTER + your ZIP code to 43362 (4FEMA) to find the nearest shelter in your area (example: shelter 12345) or visit

    • Alamance County 

      • The Lamb's Chapel

        • 415 Roxboro Road, Haw River, North Carolina, 27258

    • Guilford County 

      • Glenwood Recreation Center

        • 2010 Coliseum Boulevard, Greensboro, North Carolina, 27403

    • Mecklenburg County

      • Ardrey Kell High School

        • 10220 Ardrey Kell, Charlotte, North Carolina 28277

      • East Mecklenburg High School

        • 6800 Monroe Road, Charlotte, North Carolina, 28212

      • West Mecklenburg High School

        • 7400 Tuckaseegee Road, Charlotte, North Carolina 28214

      • North Mecklenburg High School

        • 11201 Old Statesville Road, Huntersville, North Carolina 28078

      • Olympic High School

        • 4301 Sandy Porter Road, Charlotte, North Carolina 28273

      • South Mecklenburg High School

        • 8900 Park Road, Charlotte, North Carolina 28210

      • All Mecklenburg County shelters are pet-friendly. For pet-friendly hotels and motels, visit

    • Montgomery County 

      • Page Street Elementary School

        • 897 Page Street, Troy, North Carolina, 27371

    • Randolph County 

      • First Baptist Church

        • 133 North Church Street, Asheboro, North Carolina, 27203

    • Rockingham County

      • Rockingham Middle School

        • 182 High School Road, Reidsville, North Carolina, 27320

  • For a full list of South Carolina shelters and evacuation information, call (866) 246-0133 or visit  

    • Richland County

      • Ridge View High School

        • 4801 HardScrabble Road, Columbia, South Carolina, 29229

    • York County

      • Boyd Hill Recreation Center

        • 1165 Constitution Blvd, Rock Hill, SC 29732

      • Clover First Baptist Church

        • 117 S Main St, Clover, SC 29710

      • Mt. Holly United Methodist Church

        • 1996 Mt Holly Rd, Rock Hill, SC 29730

    • Call SC Animal Care & Control at (803) 736-7387 or visit to find out information on pet-friendly shelters. For pet-friendly hotels and motels, visit


  • Government Emergency Management and Services

    • NC: (800) 858-0368

      • Gaston County: (704) 866-3004

      • Iredell County: (704) 878-5353

      • Lincoln County: (704) 736-8660

      • Union County: (704) 283-3550

      • Rowan County: (704) 216-8900

      • Cabarrus County: (704) 920-2143

      • Catawba County: (828) 465-8989

    • SC: (803) 771-0131

  • Gas, Power, Water, and Etc.

  • Traffic and Travel

    • For NC traffic and road conditions, see or call 511, the hotline for current and emergency road conditions. For SC, call (888) 877-9151, or visit

    • Charlotte-Douglas International Airport: (704) 359-4013

      • The Airport advises customers to check with their airline in regards to the status of their flights. Many of the airlines have travel waivers in place for Hurricane Florence.

Additionally, iHeartMedia Charlotte and Operation North State have partnered to host a collection drive to assist the victims of Hurricane Florence. Immediate needs will be taken care of by the Red Cross - However, one week and further out, there will be additional needs.

  • The Drive will run from Monday, September 17th - Monday, September 24th, from 10 AM - 6 PM.

  • The initial collection locations are Bass Pro Shops and the Guest Services Desk at Concord Mills.

  • Only new items will be accepted. Financial donations, water, canned goods, pet food, blankets, clothing, diapers, towels, cleaning supplies, paper products, toiletries, and etc. are all welcomed

    • All items collected will be taken to the National Guard who will distribute the items to people that they have located and are in need of assistance.

Special thanks to Bass Pro Shops, Concord Mills, and Swing Transport for their support

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