Charles Footman went above and beyond to provide excellent customer service to a Charlotte resident in need. He took a non-emergency phone call from a stranded elderly visitor to Charlotte. The woman’s bus ride back home to Michigan was canceled due to inclement weather. Charles stepped up – delivering Bojangles to the woman at the Transit Center and then getting in contact with her loved ones to make sure she found a safe way home. The woman’s family followed up with CMPD saying they were at a loss for words for Charles’ kindness. Find your purpose by heading to charlottepolicejobs.org.